The Gallery™ team offers a wide range of support services which will address all of your digital signage system’s needs.
If you have a question for our team and are experiencing difficulty with your Gallery™ Digital Sign don’t hesitate to contact our support department directly. General support is available from 9am-5pm (EST), Monday – Friday.
- Toll Free: 800-431-6000
- Service: 1-866-619-1997
- Email: firstname.lastname@example.org
*After hours support call 1-800-431-6000 And your call will be returned within 1 hour.
We provide critical reseller support for the following:
- Potential Customers with technical questions
- Customers who purchased extended support
- Customers covered under Maintenance Agreement
- Remote diagnostics and support services
All Gallery™ Digital Systems are enabled with remote software to facilitate our Technicians to have access to in the field displays. This will enable our remote diagnostics to aid in troubleshooting and resolving issues with your digital sign.
Consultation, Staging and Installation
Gallery™ Digital Signage will ensure that you will have access to our certified partners who will provide you with a wide range of knowledge of digital signage strategic benefits within The Gallery™ Digital Signage product line and digital signage system integration. The distributor network is deeply experienced in all critical elements of successful implementation including; strategic evaluation, cost/benefit analysis, hardware, software, implementation, training and support. Overall we will be involved from the early development phase all the way through to creating, testing configuring the hardware or software up until the signs are deployed and supported in the field.
Is it Scalable?
Easy to use, centralized coordination and control over all the screens you own.
- Control anything from one screen to a global network of unlimited devices
- Easily add or upgrade devices
- Rely on our warrenty and support to help at any time
- You control what people have access and create content to your displays as your network grows
What is the recommended graphic format needed for a BrightShow display?
The BrightShow display system is designed to display at full HD resolution, this means that a graphic (full screen) of 1920 x 1080 Horizontal
or 1080 x 1920 vertical is required. The graphic image itself can be created in a wide variety of applications. The image should be 72 DPI – 150 DPI.
The image must be flattened. You flatten most images as JPG, PNG or GIF files.
Do I need an internet connection?
User Support Videos
Gallery Digital Advantage
Gallery™ Digital Signage Solutions provides a unique combination of multimedia technology that will inform and effectively engage your audience. The Gallery™ Digital Signage software offering varies from single use to multiple use options showcased through a wide range of kiosks and displays. GalleryTM Digital Signage is flexible, scalable, affordable and meets the needs of multiple applications. The power of Gallery™ comes from the combination of entertainment, electronics and multimedia communication.